About this site

Copyright

Copyright to the content presented in this website is held by TCVB, a TCVB affiliate, or a stakeholder. The use of any copyrighted material on this website, through duplication, reproduction, lending, distribution, selling, and so forth without permission, regardless of whether it is for profit-making or non-profit purposes, is strictly prohibited.

About links

In principle, you are free to link to our website for both commercial and non-commercial purposes. However, please refrain from linking if your site falls into any of the following categories, or risks doing so:

  1. Websites containing content that slanders or discredits TCVB or any other individual or organization.
  2. Websites that infringe upon the copyrights, trademarks, intellectual property rights, assets, privacy, or portrait rights of the TCVB or any other individual or organization.
  3. Websites that make our content unclear or potentially misleading to a third party, for example, by displaying our site within a frame.
  4. Websites that violate any laws, regulations, or public morals, or that may interfere with the operation of our site.
  5. Websites that use our logos or marks without permission to create a link.
  6. Websites that create a link in a way that misrepresents the source of the information.

Please note that in principle, TCVB does not accept requests for the inclusion of links on this website.

Our website's URL may change or be removed without prior notice. Please be aware that we are not responsible for any damages or complaints related to linking to our site.

To link to this website by banner, please use the banner below.

Journey Through Edo's Lagacy

Disclaimers

  1. TCVB takes every care to ensure the quality of the information presented on this website, but TCVB shall not guarantee that the information is 100% valid and 100% accurate.
  2. The contents of this website (including the regulations on use) and its URL are subject to change or deletion without prior notice.
  3. TCVB assumes no responsibility for any direct or indirect damages or inconvenience caused to users resulting from the use of the information provided on this website.

Privacy policy

TCVB recognizes the importance of protecting the personal information of its users and will strive to protect their privacy by appropriately managing and using personal information in accordance with the "Act on the Protection of Personal Information" and related laws and guidelines.

1. Scope of Application

This policy applies only to this site and does not apply to other sites linked to this site. The handling of information at linked sites will be the responsibility of their respective organizations.

2. Protection of private information

In using this service, TCVB acquires personal data through various methods. Personal data is collected when users provide it directly to TCVB. The following are examples of how and what personal data is acquired:

Online Forms: When you use inquiry or survey forms on this website, we collect personal data such as your name, email address, and phone number.

Additionally, when users access the service, the following personal data may be automatically acquired:

  1. Cookie Usage: We use cookies to track your browsing history and behavioral patterns on our site.
  2. IP Address: Your IP address is automatically collected for purposes such as service improvement and security.
  3. User Device Information: We may collect broad information about your device, including hardware details, OS version, and resolution.
  4. Service Usage History: We collect data on your usage of our services.

3. Purpose of Use of Personal Data

Purpose of Use of Personal Data
TCVB will use the acquired personal data for the following purposes:

  • To provide services on this website and ensure its smooth operation.
  • To provide information about this service and respond to inquiries.
  • For the research and development of new services.

4. Collection of Personal Information

When TCVB collects personal information through this site, it is primarily based on the voluntary provision (registration) of that information by the user. We will clearly state the purpose for which the personal information is being collected. The collection of personal information will occur only to the extent necessary to achieve this stated purpose.

5. Provision of Personal Data to Third Parties

TCVB shall never provide nor disclose information that is collected by TCVB from users and which could lead to the identification of an individual to a third party without the prior permission of that person, except where required by the Personal Information Protection Act. Personal information may be provided to third parties when consent is obtained from the user or when permitted by law.

6. Provision of Data to Third Parties in Foreign Countries

TCVB may share personal data with third parties located in foreign countries, but only with the user's consent. The countries where these third parties are situated include the United States, China, South Korea, and Singapore.

Please make sure to review the systems in place for protecting personal information in these foreign countries, which can be found at the following URL:
(https://www.ppc.go.jp/enforcement/infoprovision/laws/).

Additionally, the third parties to whom the data is provided have taken all measures corresponding to the 8 principles of the OECD Privacy Guidelines.

7. Outsourcing of Personal Data Handling

TCVB may outsource the management of users' personal data to a third party to fulfill the purposes outlined in Article 3 of this policy. In such cases, TCVB will choose a suitable outsourcing partner, establish a contract regarding personal data protection with that partner, and exercise the necessary and appropriate supervision over them.

8. Measures for Secure Data Management

TCVB takes the following measures to prevent the leakage, loss, or damage of personal data it has acquired or is in the process of acquiring, and to ensure the proper management of personal data:

（Basic Policy）

  • A personal data protection policy has been established to ensure proper handling of personal data and to provide a contact for questions and complaint resolution.

（Rules for Handling Personal Data）

  • A personal data handling manual has been formulated to stipulate handling methods, responsible persons, and their duties for each stage, including acquisition, use, storage, provision, deletion, and disposal.

（Organizational Security Measures）

  • A designated person is responsible for handling personal data.
  • The scope of personal data handled by employees and the employees who handle it have been clarified.
  • A reporting and communication system to the personal data protection administrator has been established for cases where facts or signs of a violation of laws or internal regulations are identified.
  • Regular self-inspections of the status of personal data handling are conducted, and audits by other departments or external parties are also performed.

（Personnel Security Measures）

  • Employees receive regular training on best practices for handling personal data.
  • Confidentiality requirements regarding personal data are specified in the work regulations.

（Physical Security Measures）

  • Access to areas where personal data is handled is controlled, and restrictions are placed on bringing equipment into these areas to prevent unauthorized access.
  • Measures are taken to prevent the theft or loss of equipment, electronic media, and documents containing personal data.
  • When transporting equipment or electronic media containing personal data, including within the office, measures are implemented to prevent personal data from being easily revealed.

（Technical Security Measures）

  • Access to personal data is controlled to limit access to authorized personnel only.
  • Safeguards are in place to protect the information systems that handle personal data from unauthorized access or harmful software from external sources.

（Understanding the External Environment）

  • Safety management measures are implemented with a clear understanding of the personal data protection regulations in the country where the data is stored.

9. Disclosure, Correction, and Suspension of Use of Personal Data

TCVB will respond without delay to requests from the individual or their representative for the disclosure of personal data or third-party provision records that we hold, except in the following cases. If we do not disclose the information or if the personal data does not exist, we will notify you to that effect.

  • When there is a risk of harming the life, body, property, or other rights or interests of the individual or a third party.
  • When there is a risk of significantly hindering the proper execution of TCVB's business.
  • When the disclosure would violate other laws and regulations.

In cases where the personal data we hold is inaccurate, we will correct, add, or delete the information to the extent necessary to achieve the purpose of use, based on a request from the individual.

If an individual requests that we stop the use or delete their personal data, we will conduct the necessary investigation. If it is found that the request has a valid reason, we will suspend the use of the data, to the extent necessary, based on the findings of the investigation.

For details on disclosure requests (documents, method, verification, fees), please contact us using the information in the 'Inquiries' section.

10. Inquiries

For any opinions, questions, complaints, or other inquiries regarding this privacy policy or the handling of personal data, please contact the following office:

General Affairs Department, Tokyo Convention & Visitors Bureau
Shinjuku Monolith Building 15F, 2-3-1 Nishi-Shinjuku, Shinjuku City, Tokyo, Japan
Email: tcvbinfo@tcvb.or.jp

11. Policy Revisions

TCVB reserves the right to change this policy at its discretion. However, if procedures for revision are stipulated by the Act on the Protection of Personal Information or other laws, any changes will be made in accordance with those laws.

Established: 12/18/2025